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Customer Testimonial

'We needed the right partner to help us not only get the word out, but to refine our key selling messages and most importantly, connect us to the right audience. B2B has proven to be the right partner for SEEDA, and one that we rely on to keep our pipeline qualified and full.'
–Chris King
 SEEDA


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Customer Touch - Customer Loyalty and Retention Programs

In today's competitive market, it is essential that you stay in constant communication with your customers in order to ensure loyalty and future sales.  A customer retention program that includes email, direct mail and a personal phone call can help increase revenues and ensure your customers don't get ignored, or worse, go to the competition. 

An outbound calling campaign will make your customers feel appreciated and in-the-know.  We can contact your customers regarding:

  • New Product Introductions
  • Product Upgrades
  • Upcoming Events: Trade Shows, Webinars, User Group Meetings
  • Educational Seminars and Continuing Education Opportunities
  • Pending Expirations of Support or Warranties
  • Product Recalls

We can also ensure your customers have the latest samples and informational brochures.  This two way communication can also serve to address any customer loyalty and service issues and ensure complete satisfaction.


 
 
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